AUTOMATIC METER READING (AMR)

Our Automatic Meter Reading (AMR) solutions let you automatically collect consumption, diagnostic and status data from your water, electric, and gas devices and then transfer that data to a central database for billing and analysis.
​
The AMR solution includes HES with Meter Data Acquisition System ( MDAS ) & Meter Data Management ( MDM ) software for data collection & management.
Benefits to Management
-
Enhances employee and customer safety by reducing the number of personnel on the road and providing safer reading methods
-
Monitors tampering and theft
-
Lowers the cost of meter reading
-
Provides real-time billing information, reducing estimated readings and re-billing costs
-
Reduces billing errors and disputes
-
Enables flexible reading schedules, eliminating delays in summary billing of commercial accounts
-
Increases cash flow by allowing quarterly or semi-monthly accounts to be converted to monthly billing
-
Reduces customer complaint calls and increases customer satisfaction
-
Promotes energy conservation and customer savings with time-of-use consumption
Benefits to your customers
-
Reduces billing errors
-
Increases confidence in service
-
Increases information about usage and empowers them to conserve resources and save money


